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Bulletin for allied health professionals February 2002
Issue 6

Introduction

Welcome to the fifth edition of the AHP bulletin. I hope it continues to be filled with helpful information and contacts.

A great deal of change is necessary as part of the modernisation agenda, so I thought it would be helpful to point out to you two key speeches that the Secretary of State has made recently which encapsulates his vision for the NHS of the future. If you haven't read them I would encourage you to do so, to ensure you have the new strategic direction clearly in your minds. I do hope that it will give you a helpful context for many of the developments around you.

The two speeches are:

Please also note the first National AHP Conference on 13 March, where I hope we will give some of you both an AHP and a Leadership perspective to the modernisation programme.

We get a number of very positive comments from readers, but please continue to help us make these bulletins as helpful to you as possible by telling us what you think of them and how they might be improved. For example:

  • Does the bulletin provide useful information? If not, what sort of material would you find helpful?
  • Is it easy to use?
  • Are there any other improvements you'd like to see?
  • Is it the right frequency?

Please send your comments and suggestions to: Alan.Robson@doh.gsi.gov.uk

Avril Imison
Head of Policy - Allied Health Professions

Contents:

    Update on Meeting the Challenge

  1. First National Allied Health Professions Conference Healthcare Leadership in the 21st Century

  2. Redefining the National Health Service - Speech by Rt. Hon Alan Milburn MP

  3. The Health Professions Council (HPC)

  4. Recent Developments at the NHS Leadership Centre

  5. Formation of Service Improvement and Directorate of Service Redesign

  6. Modernisation Agency Associates

    Health and Social Care interest

  7. DfES 0732/2001, DoH HSC 2001/019, LAC (2001) 27 Access to Education for Children and Young People with Medical Needs

  8. HSC 2002/001: LAC (2002)1 Guidance on the Single Assessment Process for Older People

  9. Resource Pack Supporting the Implementation of Patient Advice and Liaison Services

  10. Involving Patients and the Public in Healthcare: Response to the Listening Exercise

  11. Coronary Heart Disease (CHD) Information Strategy

  12. HSC 2001/024 Health Authority Revenue Resource Limits 2002/2003

  13. NHS Emergency Pressures - Making Progress

  14. Annual Report of the Chief Medical Officer 2001

  15. National Service Framework for Adult Mental Health - Workforce Action Team (WAT)

  16. HSC 2001/026 Diabetes National Service Framework: Standards

  17. Capital Allocations 2002-03

  18. New health authority boundaries in England

  19. NHS Modernisation Board's Annual Report

  20. Getting Ahead of the Curve

  21. Valuing People: A New Strategy for learning disability for the 21st Century - Towards Person Centred Approaches.

  22. Building Care Capacity Grant - Second Year Allocation of £200M

  23. Statement of Principles Agreed by Organisations that Review Risk Management in NHS Bodies in England and Wales

    NHS interest

  24. Funding of Silicone Cosmesis Covers for Artificial Limbs

  25. Learning the Lessons: The Department of Health's Response to the Bristol Royal Infirmary Inquiry Report (Kennedy Report)

  26. HSC 2001/023 Good Practice in Consent: Achieving the NHS Plan Commitment to Patient-centred Consent Practice

  27. Informed Consent - An update from Sarah Bazin - Therapy Services Manager, Birmingham Heartlands and Solihull NHS Trust (Teaching) - AHP representative on the Department of Health Good Practice Advisory Group

  28. Agenda for Change - Modernising the NHS Pay System

  29. NHS Cancer Plan: Making Progress

  30. Withholding Treatment from Violent and Abusive Patients in NHS Trusts (HSC 2001/18)

  31. Changing the Outlook, a Strategy for Developing and Modernising Mental Health Services in Prisons

  32. Copying Clinicians' Letters to Patients Update

  33. Electronic Booking Systems: Outline Business Case

    Social Care interest

  34. LASSL(2001)13 Personal Social Services (PSS) Funding: 2002-03

  35. Care Standards Act Regulations

  36. Supporting People - What are Home Improvement Agencies?

    AHP Human Resource issues

  37. Research Report: Team Working and Effectiveness in Health Care

    General issues

  38. NHS Magazine

  1. First National Allied Health Professions Conference

    One of the key elements of Meeting the Challenge: A Strategy for the Allied Health Professions, was around the development of leadership skills for AHPs. To support this major strand of the strategy, there will be a one-day conference on 13 March at the London Arena. The conference - HEALTHCARE LEADERSHIP IN THE 21st CENTURY - is aimed at Allied Health Professions (AHP) and Healthcare Scientists (HCS) in senior and middle clinical and managerial roles. AHP and HCS are fundamental to achieving the ambition of a modernised, responsive, patient centred health service. The progression of leadership skills within these professions is essential for influencing and implementing changes for modernising the NHS.

    Key speakers attending the event include the Secretary of State for Health, David Fillingham and Penny Humphris from the NHS Modernisation Agency, and Avril Imison and Sarah Mullally from the Department of Health.

    For further information, please contact RS Live conference helpline on 0121 777 1001 or email: leadership@rslive.co.uk or email Colette Jones at colette.jones@doh.gsi.gov.uk

  2. Redefining the National Health Service - Speech by Rt. Hon Alan Milburn MP

    The Secretary of State for Health gave a speech to the New Health Network on 15 January 2002 which addressed the reasons for change in the health service, the need to put patients first and the relationship between patients and the health service and the health service and government. For a full transcript of the 'Redefining the National Health Service' speech visit:

    www.doh.gov.uk/speeches/jan2002milburnnhn.htm

  3. The Health Professions Council (HPC)

    The new Health Professions Council (HPC) will be formally established on 1 April 2002, subject to the approval of legislation. The new body will initially regulate 12 professions - arts therapists, chiropodists, clinical scientists, dietitians, medical laboratory technicians, occupational therapists, orthoptists, paramedics, physiotherapists, prosthetists and orthotists, radiographers and speech and language therapists.

    The purpose of the Council will be to ensure the fitness to practise of members of these professions. It will set professional standards for education and training, practice and conduct, keep a register of those who meet the standards, and take remedial action where those standards are not met. It will have power to require registrants to demonstrate their continuing competence. The HPC will modernise, strengthen and improve professional self-regulation for the benefit of patients.

    There will be special transitional arrangements for those people who have been practising one of the professions but who have never been registered with the CPSM. Although this applies mainly to chiropodists, it may be relevant to other professions as well. The transitional pathway to registration is open to those who can demonstrate that they have been practising safely and effectively for a sustained period, or that their qualifications and experience are comparable to the current requirements for registration. In either case, the HPC may (but need not) require them to pass a test of competence.

    These arrangements will be in force for two years following the opening of the new Register. We expect the new Council to be developing and consulting on the standards for registration and the titles to be protected during its first year with a view to the new Register being opened by April 2003.

    The Shadow HPC is already working with those organisations which represent chiropodists whose current education and training does not lead to state registration so that decisions can be taken about comparability.

    Further information is available from Joan Arnott at the Department of Health. Telephone number (0113) 254 5789 or Email Joan.Arnott@doh.gsi.gov.uk.

  4. Recent Developments at the NHS Leadership Centre

    Those AHPs involved with the AHP Leadership development programme through projects such as LEO will be interested to know that Penny Humphris, formerly Health Authority Chief Executive in Isle of Wight, Portsmouth and South East Hampshire, has joined the Leadership Centre as interim Director from the end of January. A Management Team has also been put in place within the Leadership Centre. This team will be leading forward a major review of the Centre's work, which will encompass:

    • Strategic Direction: exploring issues such as the difference between Management Development and Leadership Development;
    • what kind of leaders we need in the NHS; and
    • how Leadership development can take place, not just through programmes, but by giving NHS staff structured experience through succession planning and career development.

    The organisation structure and ways of working in the Leadership Centre will be considered and developed in the light of this.

    Strong links will be established to other Modernisation Agency Programmes and to other bodies, such as the Workforce Development Confederations and the University of the NHS.

  5. Formation of Service Improvement and Directorate of Service Redesign

    One further change at the Agency will be the renaming of ‘NPAT'. ‘NPAT' will be renamed as the Directorate of Service Improvement. There are a number of reasons for this, not least that there are a number of new teams joining the directorate in addition to the founding members of NPAT. These include the NHS Collaboratives, under the leadership of Kevin Cottrell, and the new National Institute for Mental Health (NIMH) under Antony Sheehan. The change also reflects the widening role of the team as part of the Modernisation Agency.

  6. Modernisation Agency Associates

    The NHS Modernisation Agency is piloting a new scheme to introduce Associates to the Agency. A Modernisation Agency Associate is someone who plays a leadership role in NHS modernisation and who is an enthusiast and champion for change. Their role will be to assist the NHS Modernisation Agency in its core role of helping NHS organisations and communities to improve service to patients.

    Health and Social Care Interest

  7. DfES 0732/2001, DoH HSC 2001/019, LAC (2001) 27 Access to Education for Children and Young People with Medical Needs

    This guidance sets out minimum national standards for the education of children who are unable to attend school because of medical needs.

    Link to document (warning - this is a large file, approx. 9Mb)

    Paper copies of this publication can be obtained from (please quote ref:- 0732/2001):
    DfES Publications, PO Box 5050, Sherwood Park, Annesley, Nottingham
    Tel: 0845 6022260. Fax: 0845 6033360. Textphone: 0845 6055560. e-mail: dfes@prolog.uk.com
    PP3/D21/1001/253
    ISBN 1 84185 622 3

  8. HSC 2002/001: LAC (2002)1 Guidance on the Single Assessment Process for Older People

    Guidance is published on the internet on the single assessment process for older people under cover of a health services circular / local authority circular - HSC 2002/00 : LAC (2002)1. The guidance comprises eight documents: key implications for older people, social workers, nurses, therapists, GPs, and geriatricians and old age psychiatrists; guidance for local implementation; and annexes to the guidance.

    The guidance can be accessed at either www.doh.gov.uk/publications/coinh.html or www.doh.gov.uk/scg/sap

  9. Resource Pack Supporting the Implementation of Patient Advice and Liaison Services

    A resource pack is now available to support the implementation of patient advice and liaison services in trusts. The pack is a practical guide in setting up and getting the best from PALS and is based on the experiences of pathfinder PALS. The pack also includes core standards to clarify the role of PALS. Copies will be sent to all NHS trusts, health authorities and CHCs. Copies are also available at www.doh.gov.uk/patientadviceandliaisonservices

  10. Involving Patients and the Public in Healthcare: Response to the Listening Exercise

    The NHS Plan set out a high-level vision to change the way we involve people in shaping NHS services. We are well on the way to establishing Patient Advice and Liaison Services and this service will be available in all NHS trusts and PCTs from April 2002. The new system for patient and public involvement is a key component for developing the national performance ratings, which will be backed-up by the new trust-based patients' survey.

    The Department of Health has published its plans (16 November), Involving Patients and the Public in Healthcare: Response to the Listening Exercise, on how patients and the public will play a much greater role in the shaping of their health services. This can be found on the Department's website at: www.doh.gov.uk/involvingpatients

    The proposals were developed following a listening exercise involving the public, patient representatives, voluntary organisations, local authorities and NHS staff about how they think patients and the public can best become involved in the NHS. Some elements of the new system for patient and public involvement are already contained in the Health and Social Care Act 2001:

    • a statutory duty on all NHS organisations to involve and consult patients and the public;

    • a new role for local authority Overview and Scrutiny Committees to scrutinise the NHS;

    • a new duty on Secretary of State to provide an Independent Complaints Advocacy Service.

    Further provisions are included in the 'National Health Service Reform and Health Care Professions Bill'.

    The timetable for implementation is, in part, dependent on legislation. However, all NHS Trusts and PCTs should be working to establish PALS by April 2002. We envisage establishing the Commission for Patient and Public Involvement in Health, its local networks and Patients' Forums at the beginning of 2003 and CHCs and ACHCEW to ceasing to operate in April 2003. We also envisage commencing the provisions in the Health and Social Care Act 2001, with regard to Overview and Scrutiny Committees, their new powers at the beginning of 2003.

  1. Coronary Heart Disease (CHD) Information Strategy

    The Department of Health has published the Coronary Heart Disease (CHD) Information Strategy to support the CHD NSF and the NHS Plan. Building on the NHS Information Strategy, Information for Health, it identifies the requirements for CHD information systems and services to support modern cardiac care and outlines the national and local actions required to deliver the strategy.

    The aim of the strategy is to ensure that everyone involved in cardiac care has timely access to the information they need in the formats they find most useful. Its objectives are to build and support:

    • access to consistent information about effective healthcare for patients, the public, health (and where appropriate social care) commissioners and providers,

    • integrated information systems to support the delivery of co-ordinated patient care through CHD networks, and

    • the provision of robust information to develop and plan services and monitor their quality.

    Roger Boyle, National Director for Heart Disease, outlined the importance of the CHD information strategy: "CHD is one of this country's biggest killers. Tackling it requires the quality of care that can only be delivered through the availability of quality information."

    Further details of the strategy can be found at: www.doh.gov.uk/ipu/strategy/nsf/3.htm

  2. HSC 2001/024 Health Authority Revenue Resource Limits 2002/2003

    HSC 2001/024 notifies Health Authorities of their 2002/2003 initial revenue resource limits. It can be seen at www.doh.gov.uk/allocations/2002-2003 and on the 'What's New' page at the Department's website www.doh.gov.uk/new.htm

  3. NHS Emergency Pressures - Making Progress

    This report summarises the progress made by the NHS and its partners in local government and the private and voluntary sectors in improving emergency care in the last 12 months. This places the health service in a better position to deal with extra emergency pressures.

    Locally the NHS and their partners now plan their capacity on a year-round basis. This autumn has seen the launch of a major initiative - backed by £300 million over this year and next year - to tackle delays in transfers of care. An additional £50 million over the next few months will allow an extra 27,000 NHS patients to be treated, with two thirds of these patients receiving their care in the private sector.

    Report
    www.doh.gov.uk/capacityplanning/makingprogress.htm

  4. Annual Report of the Chief Medical Officer 2001

    This report identifies selected health issues, aiming to provide a new perspective to some familiar topics and a reminder of their importance and how commitment must be sustained if problems are to be overcome.

    Areas covered include health inequalities, high blood pressure, liver cirrhosis, E.Coli O157 and epilepsy.

    Annual report
    www.doh.gov.uk/cmo/annualreport2001

  5. National Service Framework for Adult Mental Health - Workforce Action Team (WAT)

    An interim report setting out the results of the exercise to map the education and training being commissioned and provided in mental health, matched against the Capable Practitioner document, has now been published on the NSF website at www.doh.gov.uk/nsf/mentalhealth.htm

    WAT Report:
    www.doh.gov.uk/mentalhealth/watmapexfinalreportdec2001.pdf

  6. HSC 2001/026 Diabetes National Service Framework: Standards

    The Diabetes National Service Framework Standards contains standards covering the prevention, identification and management of diabetes across the range of patient groups and care settings.

    Detailed information on the interventions, rationale, key interventions and an analysis of the implications for planning services can be found on the Diabetes NSF website, alongside the proposed service models and performance indicators on which we are seeking views.

    The second part of the NSF, the National Service Framework for Diabetes: Delivery Strategy will be published in summer 2002. It will take account of the comments received on service models and performance indicators and will set out the action to be taken by local health and social care systems, milestones, performance management arrangements and the underpinning programmes to support local delivery. A Diabetes NSF Implementation Group is being set up to steer the development of the National Service Framework for Diabetes: Delivery Strategy, and can be contacted at diabetes.nsf@doh.gsi.gov.uk or Diabetes NSF, Department of Health, Room LG01, Wellington House, 133-155 Waterloo Road, London SE1 8UG

    Link to HSC, NSF and press notice www.doh.gov.uk/nsf/diabetes/index.htm

    Link to Expert Patient (35 page PDF, 202Kb) www.doh.gov.uk/healthinequalities/ep_report.pdf

  7. Capital Allocations 2002-03

    The Secretary of State has recently announced the Capital Allocations for 2002-03. The details are contained in HSC 2001/027. Secretary of State has also written to members of all clinical teams in acute trusts, drawing to their attention the £110m Local Capital Modernisation Fund. This fund is aimed at front-line clinical staff, and it is expected that they will have a key role to play in determining the priorities for this investment within each acute trust.

    Letter and circular available at: www.doh.gov.uk/capitalallocations

  8. New health authority boundaries in England

    Subject to progress with the NHS Reform and Health Care Professions Bill, the 28 new Health Authorities are expected to become Strategic Health Authorities (StHAs) by next October. The creation of these StHAs is part of the Government's programme to shift the balance of power within the NHS away from Whitehall and towards front line clinical staff and their patients. This restructuring will result in at least £100m for investment in frontline NHS services.

    From April 2002, covering an average population of 1.5 million, the main functions of the new Health Authorities will include:

    • supporting PCTs and NHS Trusts in delivering the NHS Plan in their area; and
    • building capacity and supporting performance improvement across all their local health agencies.

    Link to press notice

  9. NHS Modernisation Board's Annual Report

    The NHS Modernisation Board, set up to oversee the implementation of The NHS Plan, has published its first annual report.

    The NHS Plan - A Progress Report examines the progress that has been made in modernising health and social care during the Board's first year.

    It highlights key achievements that are bringing real benefits to patients but also underlines the challenges that still face the NHS in meeting NHS Plan targets.

    The full report can be found at www.doh.gov.uk/modernisationboardreport

  10. Getting Ahead of the Curve

    The Chief Medical Officer, Professor Sir Liam Donaldson, has announced plans for a new National Infection Control and Health Protection Agency to streamline the services involved in the prevention and control of infectious diseases. The move is a major recommendation of the first ever infectious diseases strategy.

    Other proposed actions include:

    • A national expert panel to assess the threat from new and emerging infectious diseases;
    • A strengthened and expanded system of infectious disease surveillance;
    • A programme of new vaccine development;
    • A new Inspector of Microbiology;
    • A set of action plans to intensify control measures for specific diseases.

    Report: www.doh.gov.uk/cmo/idstrategy

  11. Valuing People: A New Strategy for learning disability for the 21st Century - Towards Person Centred Approaches

    New guidance has been produced on the implementation of Valuing People. Published last year, Valuing People was the first White Paper on learning disability services for 30 years. It takes a cradle-to-grave and cross-Government approach to improving life chances for people with learning disabilities and their families. Proposals are based on the key principles of legal and civil rights, independence, choice and inclusion.

    The guidance is produced in three parts: a summary version for partnership boards, full version for implementation groups and an accessible version for people with learning disabilities. All versions will be available on the learning disability website, www.doh.gov.uk/learningdisabilities

  12. Building Care Capacity Grant - Second Year Allocation of £200M

    The Government announced on 8 January the allocation of £200m to councils, to end unnecessary delayed discharges from hospital by April 2004. This is part of a £300m investment announced by the Government in October 2001.

    Full details can be found at www.doh.gov.uk/jointunit/delayeddischarge

  13. Statement of Principles Agreed by Organisations that Review Risk Management in NHS Bodies in England and Wales

    The main organisations involved in NHS reviews, audit or inspections have formed the NHS Reviews Coordination Group. Their aim is to rationalise reviews of risk management in health bodies by better coordination and reducing duplication.

    The group has set out its principles at http://www.chi.nhs.uk/eng/cgr/risk_management.pdf

    NHS Interest

  14. Funding of Silicone Cosmesis Covers for Artificial Limbs

    Earlier this year HSC 2001/008: LAC (2001)13 announced that funding had been made available nationally to support the introduction of silicone cosmesis in the NHS. Tendering and negotiations have now been completed with five manufacturers of silicone cosmesis prescribed by Disablement Services Centres (DSCs). Health Authorities that commission DSCs will need to take action, if they have not already done so, to ensure that the identified funding is made available to support this new activity.

    Link to letter

  15. Learning the Lessons: The Department of Health's Response to the Bristol Royal Infirmary Inquiry Report (Kennedy Report)

    The Department's Response to the Bristol Royal Infirmary Report was published on Thursday 17 January. The full response and the executive summary can be found on the Department of Health's website www.doh.gov.uk/bristolinquiryresponse

    Professor Sir Ian Kennedy was asked to inquire both into the management of paediatric cardiac services in Bristol between 1984 and 1995 and to make recommendations, which could help to secure high quality care across the NHS. The analysis contained in the Kennedy Report demonstrates the need for a fundamental reform of the relationship between government, the healthcare professions and the public - and the structural framework which support that relationship. The central message is the need to change the culture of the NHS so that patients are able to become active partners in care.

    The Government has accepted the broad approach set out in the Kennedy Report. Many of its 198 detailed recommendations were anticipated in the NHS Plan. Other recommendations which require primary legislation (relating to the role of the Commission for Health Improvement, strengthening patient and public involvement in the NHS and the regulation of healthcare professionals) have already been included in the provisions of the NHS Reform and Health Care Professions Bill introduced in November 2001.

  16. HSC 2001/023 Good Practice in Consent: Achieving the NHS Plan Commitment to Patient-centred Consent Practice

    This HSC contains the implementation requirements of the NHS Plan commitment to patient-centred consent practice. It is accompanied by the good practice in consent implementation guide, which contains the model consent forms that the NHS will be expected to introduce by April 2002, and the model consent policy which should be introduced by October 2002. Reference guide on consent when working with older people, children, and those with a learning disability has also been published and can be accessed below.

    All materials are available at www.doh.gov.uk/consent

    See also item 27 below

  17. Informed Consent - An update from Sarah Bazin - Therapy Services Manager, Birmingham Heartlands and Solihull NHS Trust (Teaching) - AHP representative on the Department of Health Good Practice Advisory Group

    A Good Practice Advisory Group on Informed Consent has been set up by the Department of Health and is chaired by Dr Sheila Adam, Deputy Chief Medical Officer. The group was established in response to the Bristol/Rodney Ledwood/Harold Shipman cases, to look at informed consent across all aspects of NHS healthcare in England. Issues around consent and guidance resulting from the work of the Group are to be rolled out over the next few months, and changes in its implementation within the NHS will be monitored by CHI during their visits.

    The first two publications are "12 key points on consent: the law in England", which is to be distributed to all Allied Health Professionals, and "Reference Guide to Consent for Examination or Treatment", available from the DOH.

    Copies are available from the Department of Health, PO Box 777, London, SE1 6XH

    Response Line telephone number 08701-555 455 or website www.doh.gov.uk/consent

    Other publications which are available on the subject include:

    • "Consent - what you have right to expect", July 2001 (leaflet for patients, with versions for adults, children/young people, people with learning disabilities, parents and relatives/carers)

    Published in November 2001:

    • "Good practice in consent implementation guide: consent to examination or treatment"
    • "Seeking consent: working with children"
    • "Seeking consent: working with older people"
    • "Seeking consent: working with people with learning disabilities"

    Since the information in November there has been a change in expectation of who should get consent and the need to document all risks and benefits of treatment.

    Your attention is particularly drawn to Section 3 (page 14, paragraph 4) which talks about a phased approach to obtaining consent. This obviously will have impact on the time spent with patients in the outpatients clinic and with GPs who gain consent for surgical procedures such as endoscopy, with the second part of the process taking place at the time of booked admission to day surgery.

    Section 4 (page 17) talks about the provision of patient information and will really need to drive the development of patient information for all conditions.

    Section 5 - Responsibility for obtaining consent - asks us to ensure that the person who gives the patient information about the risks and benefits of the procedure is a person who is competent to undertake the procedure or has received adequate and appropriate training.

    It should also be noted that the guidance highlights that all health professionals have a duty of care to provide the patient with information relating to benefits and dangers of the procedure to be undertaken, even though they may state that they trust the professional and do not wish to hear the information.

  1. Agenda for Change - Modernising the NHS Pay System

    The third Joint Statement of Progress on Agenda for Change has now been agreed by the four Health Departments, the NHS Confederation, and all the unions and staff organisations recognised for negotiating purposes by the NHS following publication of the White Paper Agenda for Change - Modernising the NHS Pay System.

    The Statement has been posted at www.doh.gov.uk/agendaforchange/progressnov2001.htm. If you have any questions/queries relating to this Statement please email them to: rebecca.wallace@doh.gsi.gov.uk or max.liversuch@doh.gsi.gov.uk

  2. NHS Cancer Plan: Making Progress

    The NHS Cancer Plan sets out a comprehensive national strategy for cancer. It has four broad aims:

    • to save more lives;
    • to ensure people with cancer get the right professional support and care as well as the best treatments;
    • to tackle the inequalities in health that mean unskilled workers are twice as likely to die from cancer as professionals;
    • to build for the future through investment in the cancer workforce, through strong research and through preparation for the genetics revolution, so that the NHS never falls behind in cancer care again.

    This report sets out the progress that has been made over the past year.

    Link to report http://www.doh.gov.uk/cancer/makingprogress.htm

  3. Withholding Treatment from Violent and Abusive Patients in NHS Trusts (HSC 2001/18)

    As part of applying a zero tolerance on violence against NHS staff, all NHS Trusts must consider the need to develop a local policy on withholding treatment from violent and abusive patients. (Such policies and procedures should be in place by April 2002). Guidance circulated with HSC 2001/18 on 2 November provides a policy framework to help trusts develop and implement their own local policies.

    Whilst the withdrawing or withholding of treatment is a last resort, it is an option available to managers and staff working in the NHS.

    The guidance is available at www.nhs.uk/zerotolerance and the HSC by clicking the link HSC 2001/18 or from the NHS Responseline telephone: 08701 555455

    For further information contact: Meena Paterson, or Eileen Calline NHS Employment Policy, e-mail: meena.paterson@doh.gsi.gov.uk or eileen.calline@doh.gsi.gov.uk Telephone: 0113 2545758 or 0113 2546131

  4. Changing the Outlook, a Strategy for Developing and Modernising Mental Health Services in Prisons

    Changing the Outlook, a Strategy for Developing and Modernising Mental Health Services in Prisons, offers a vision of where prison mental health care should aim to be in 3-5 years' time. Grounded in the National Service Framework for Mental Health, the document is not a "how to do it" manual but aims to set out the direction of travel and raise some of the issues that will need to be tackled to get there.

    An electronic copy of the strategy is available on the Department of Health Prison Health Policy Unit and Task Force website at http://www.doh.gov.uk/prisonhealth/mhstrategy.htm

  5. Copying Clinicians' Letters to Patients Update

    The NHS Plan made a commitment to copying clinicians' letters to patients as of right. Your Guide to the NHS also states that, in future, this will happen routinely.

    The Department of Health set up a Working Group in July 2001 to advise officials on how best to take forward this policy initiative. The Working Group is expected to produce guidelines by the summer of 2002. NHS organisations will then be encouraged to undertake pilot projects. Full implementation of the initiative will be expected by April 2004.

    The Working Group is chaired by Barbara Meredith, Policy and Communications Manager, Age Concern London. Its membership includes patients, doctors, nurses, hospital information/records staff, representatives from patient groups, information scientists researchers, etc. Further information can be obtained from Sue Sharples, secretary to the Working Group at the following address:

    Department of Health, Room 1N13, Quarry House, Quarry Hill, Leeds LS2 7UE or her email Sue.Sharples@doh.gsi.gov.uk

  6. Electronic Booking Systems: Outline Business Case

    A framework for electronic booking has been developed to support the NHS Plan targets:

    • The NHS Plan says that 'by the end of 2005, waiting lists for hospital appointments and admission will be abolished and replaced with booking systems giving all patients choice and convenience'.
    • The NHS Cancer Plan says that every cancer patient must receive pre booked care by the end of 2004.
    • The NHS Plan also says there will be electronic booking by 31 December 2005.

    Electronic booking systems are necessary to support wider the adoption of booking throughout the NHS.

    The new framework allows local communities the freedom to implement locally based solutions within a common national framework. It also builds on the national information and IT infrastructure.

    See the guidance at www.doh.gov.uk/nhsplanbookingsystems/

    Social Care Interest

  7. LASSL(2001)13 Personal Social Services (PSS) Funding: 2002-03

    This letter sets out the main aspects of the 2002-03 local government finance settlement which are relevant to the funding provided for social services.

    LASSL (2001)13

  8. Care Standards Act Regulations

    The following final Care Standards Act Regulations have now been made by Jacqui Smith MP, the Minister of State for Health:

    • Care Homes Regulations 2001
    • Children's Homes Regulations 2001,
    • Private and Voluntary Health Care (England) Regulations 2001,
    • National Care Standards Commission (Registration) Regulations 2001,
    • The National Care Standards Commission (Fees and Frequency of Inspections) Regulations 2001.

    These can be found on the National Care Standards Commission website at www.doh.gov.uk/ncsc/regulationsandstandards.htm Further details of the key changes will be available soon. Final printed copies of the regulations will be available from the Stationery Office shortly.

  9. Supporting People - What are Home Improvement Agencies?

    Providing the help that people require to enable them to live safely and independently in their own homes has been the driving force behind the work of Home Improvement Agencies (HIAs) for the past 15 years. Working predominantly with older home owners, HIAs help people to carry out repairs, improvements and adaptations to their homes enabling them to stay at home in greater comfort, security and independence.

    HIAs will be funded through Supporting People from April 2003. A handy A5 leaflet on the role of HIAs has been published by DTLR to promote this preventative service in the run up to 2003.

    Copies of Supporting People - what are Home Improvement Agencies are available from:

    Department for Transport, Local Government and the Regions
    PO Box 236, Wetherby, West Yorkshire, LS23 7NB Tel 0870 1226 236 Email dtlr@twoten.press.net

    AHP Human Resources Interest

  10. Research Report: Team Working and Effectiveness in Health Care

    The Department of Health has recently published the findings from a major piece of research into team working in the NHS, undertaken by the Universities of Aston, Glasgow, Leeds and Sheffield.

    The research provides an evidence base for the effectiveness of teams and also advises on how to stimulate and support more good teamwork. The research output is designed to be of practical use to NHS staff in implementing teamworking. The report is also accompanied by workbooks for team members and for managers. The research summary and workbooks are available on http://www.aston.ac.uk, or on request from a.m.harris@aston.ac.uk. These documents are supported by a full report of findings which is available from the University of Aston (Tel 0121 359 3611 extn 5045).

    For further information about this work or the HR R&D Programme please contact either John Wilkinson or Steve Gosling at Quarry House, Leeds (tel. 0113 254 6161 or 5853)

    General issues

  11. NHS Magazine

    If you are interested in keeping up to date with developments across the NHS, you might find NHS Magazine a useful read. The magazine contains analysis and discussion of health care and health management issues and aims to engage people at the forefront of change and service modernisation locally. It is available free of charge to anyone in the NHS or social care. If you would like to be on the regular mailing list e-mail your name and address details to neil.cussons@doh.gsi.gov.uk

 

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copyright: © | published: Mar. 24, 2002