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Chief Executive Bulletin
13 - 18 December 2003, Issue 199

Contents:

NHS and social care interest
1. Public consultation: Guidance on the use of the delegation of charging powers provided in The NHS Bodies and Local Authorities Partnership Arrangements (Amendment) (England) Regulation 2003 [SI 2003/629]
2. Reforming the NHS complaints procedure - consultation

NHS interest
3. New 2003 consultant contract
4. Dental access performance indicator for PCTs
5. Health service ombudsman selected investigations completed report - April to September 2003
6. Independent review of NHS Paediatric and Congenital Cardiac Services (PCCS) - report and Government's response published today

Social care interest
7. Family carers of people with learning disabilities
8. Residential care charges consultation

Further items of interest
9. 2003/4 NHS Performance Ratings
10. Clinical excellence awards scheme
11. NHS Emergency Preparedness Conference - 'Beyond a Major Incident'
12. National Specialist Commissioning Advisory Group (NSCAG) - publication of annual report 2002-2003
13. NHS Professionals - establishment of a new special health authority
14. Health survey for England 2002
15. UK national stockpile - antibiotics and potassium iodate
16. Performance improvement framework for Patient and Public Involvement in the NHS
17. New tool from the NHS Information Authority
18. NHSU launched
19. Implementation of pilot schemes: (personal dental services) (amendment) directions 2003


NHS and social care interest

1. Public consultation: Guidance on the use of the delegation of charging powers provided in The NHS Bodies and Local Authorities Partnership Arrangements (Amendment) (England) Regulation 2003 [SI 2003/629] (Gateway reference 2270)
These regulations, already in force, enable the voluntary delegation of charging functions by councils to the NHS, where they are involved in partnership arrangements under Section 31 of the Health Act 1999, or are partners in a Care Trust. The views of interested parties on the proposed guidance are now being sought. Consultation ends on Friday 12 March 2004. The proposed guidance is at www.doh.gov.uk/delegationchargingfunctionsconsult/

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2. Reforming the NHS complaints procedure - consultation (Gateway reference 2498)
The Department of Health has launched a consultation on the draft regulatory framework that will underpin a reformed NHS complaints procedure - and we would welcome your views. Please feel free to involve anyone you believe would have an interest in improving the complaints procedure. The consultation will run from 1 January until 31 March 2004. The draft regulations and covering letter are at www.doh.gov.uk/makingthingsright Responses to the consultation can be sent to makingthingsright@doh.gsi.gov.uk Contact Margaret Stanton on 0113 254 6429.

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NHS interest

3. New 2003 consultant contract (Gateway reference 2503)
An advance letter is formally notifying employers of the pay arrangements for those NHS medical and dental consultants employed on the new 2003 national terms and conditions, effective from 1 April 2003. Chief executives are asked to ensure that the new arrangements are implemented as soon as possible. Advance Letter (MD) 3/2003 is at www.info.doh.gov.uk/doh/coin4.nsf/Circulars?ReadForm

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4. Dental access performance indicator for PCTs (Gateway reference 1732)
The dental access performance indicator for 2003/04 is the percentage of calls to NHS Direct for which the recommended dentist is within local distance standards. For 2003/04 quarter 4 onwards, PCTs will be asked to obtain information on dental calls from NHS Direct and to report on the number of calls within and outside their local distance standards.
This data will help PCTs identify areas where there is a problem with access to NHS dentistry and assist with the targeting of schemes to improve levels of service. It will also facilitate effective performance management of PCTs by Strategic Health Authorities. Contact dawn.jones@doh.gsi.gov.uk

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5. Health service ombudsman selected investigations completed report - April to September 2003 (Gateway reference 2512)
On 17 December the Ombudsman published her Selected Investigations Completed report covering April to September 2003. The report contains details of 31 investigations completed in the period and identifies a number of issues drawn from the cases included - poor complaints handling, informed consent, poor nursing care, liaison between services, continuing care and financial redress. The report is an important source of information and should be used as a training tool to improve services. Chief executives should ensure all clinical directors, conveners and complaints managers are aware of it.
Contact adrian.landon@doh.gsi.gov.uk or tel 0113 254 5679. The report is at
www.ombudsman.org.uk/hsc/document/hicas03/index.htm

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6. Independent review of NHS Paediatric and Congenital Cardiac Services (PCCS) - report and Government's response published today (Gateway reference 1981)
The Government has accepted recommendations in this report with one exception - that centres should perform a minimum of 300 operations per year, as this would entail closing some high standard centres. The standards and markers of best practice contained within this Report have been passed to CHAI with the view to further discussions on the development of future performance assessment measures in this area. The Report and press release is at www.doh.gov.uk/childcardiac/reports.htm Contact jane.scott@doh.gov.gsi.uk

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Social care interest

7. Family carers of people with learning disabilities (Gateway reference 2169)
A resource pack is available to help deliver the Valuing People commitment to a new deal for family carers of people with learning disabilities. Produced by the Valuing People Support Team, it is filled with practical examples of supporting families and ideas for local action. More at www.doh.gov.uk/vpst/families.htm or contact cally.ward@doh.gsi.gov.uk

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8. Residential care charges consultation (Gateway reference 2493)
Directors of social services and chief executives of care trusts are advised that proposed changes to the system of residential care charges have been issued for consultation at www.doh.gov.uk/scg/crag The consultation ends on 2 February 2004.

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Further items of interest

9. 2003/4 NHS Performance Ratings (Gateway reference 2509)
Chief executives will wish to be aware that CHI has published the key targets and indicators that will be used for each trust type in the 2003/4 performance ratings when they are published next summer. These can be found at www.chi.nhs.uk/eng/ratings/2004

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10. Clinical excellence awards scheme (Gateway reference 2500)
Please note that advice regarding levels of award (including award values), and guidance issued to Royal Colleges regarding employer citations, is now available on the ACCEAC website at www.doh.gov.uk/accea

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11. NHS Emergency Preparedness Conference - 'Beyond a Major Incident' (Gateway reference 2508)
This major conference will be held in London on 4 February 2004 and aims to raise the profile of emergency preparedness, improve planning for responding to mass casualty incidents and provide a forum for the interchange of ideas. Attendance is by invitation only. More at www.doh.gov.uk/cebulletin/nhsemergprepare.htm

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12. National Specialist Commissioning Advisory Group (NSCAG) - publication of annual report 2002-2003 (Gateway reference 2507)
The purpose of the document is to inform PCTs, SHAs and NHS Trusts of the specialised services funded, managed and developed under the auspices of NSCAG. Copies can be ordered from the DH publications orderline. Contact: helen.forgacs@doh.gsi.gov.uk and more at www.doh.gov.uk/nscag/reports.htm

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13. NHS Professionals - establishment of a new special health authority (Gateway reference 2506)
The attached letter provides an update on the process of disengagement from host organisations of staff affected by the establishment of the NHS Professionals Special Health Authority. More at www.doh.gov.uk/cebulletin/nhsprofsspha.htm

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14. Health survey for England 2002 (Gateway reference 2480)
The 2002 Health Survey has been published in three volumes covering the health of children and young people, maternal and infant health and survey methodology. Available at www.doh.gov.uk/public/summary1.htm and copies of a summary booklet are available from doh@prolog.uk.com

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15. UK national stockpile - antibiotics and potassium iodate (Gateway reference 2110)
Copies of documents issued when antibiotics and potassium iodate are deployed have now been published on the web-site. NHS trusts may find these documents useful in emergency planning. More at www.doh.gov.uk/epcu/pgd.htm
- Antibiotics contact judith.field@doh.gsi.gov.uk or tel 020 7972 3785
- Potassium iodate contact roy.hamlet@doh.gsi.gov.uk or tel 020 7972 5123.

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16. Performance improvement framework for Patient and Public Involvement in the NHS (Gateway reference 2469)
The framework has been developed through the national network of SHA Patient and Public Involvement Leads and provides an opportunity for organisations to measure their progress against the five key elements of Improving the Patient Experience agenda. More at www.doh.gov.uk/involvingpatients/guidance.htm

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17. New tool from the NHS Information Authority (Gateway reference 2496)
The Clinical Governance Assessment Toolkit (CGAT) is a computer-based knowledge management tool designed to measure current clinical governance performance using local data. More at www.nhsia.nhs.uk/phsmi/clinicalgovernance

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18. NHSU launched (Gateway reference 2487)
NHSU, the new corporate university for health and social care became a Special Health Authority on 1 December 2003 and has launched its learning information and advice service, u-i. More at www.nhsu.nhs.uk or call 0800 555 550 or u-i on 08000 150 850.

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19. Implementation of pilot schemes: (personal dental services) (amendment) directions 2003 (Gateway reference 2406)
Amendment directions came into force on 12 December in relation to the Patients' Forums (Functions) Regulations 2003 to provide for the entry and inspection of premises where personal dental services are provided. More at www.doh.gov.uk/dental/directionsdental3dec03.pdf

 

The documents in this bulletin are Crown copyright but may be reproduced by NHS and local authority staff without formal permission or charge for personal or in-house use - ©2003

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copyright: © | Last updated: 18 December 2003