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CNO Bulletin - November 2001

Hard copy versions of these publications can be ordered from the NHS Responseline 08701 555 455.

Contents

  1. Introduction

  2. The Renal National Service Framework

  3. Free Nursing Care to Nursing Homes

  4. Ward Housekeepers

  5. Essence of Care Update

  6. School Nurse and Health Visitor Development Programme

  7. Office of Science and Technology Researchers Website


Introduction

This is the fourth edition of the new CNO bulletin. We look forward to receiving feedback and contributions for future editions - please contact Beverley.Akwara@doh.gsi.gov.uk as before.

Please also see:
chief executive bulletin at www.doh.gov.uk/publications/cebulletin.html
HR bulletin www.doh.gov.uk/hrbulletin/index.htm; and
primary care bulletin www.doh.gov.uk/gpbulletin/index.htm

 

The Renal National Service Framework

The Department of Health is developing a National Service Framework (NSF) to improve renal services, and we have launched an interactive website at www.doh.gov.uk/nsf/renal.htm.

You will find information there about the scope of the NSF and who is in our External Reference Group. More importantly, you can give us your views by contributing to the discussion area or by suggesting a standard for inclusion in the NSF. We would like to hear all points of view, whether you provide the service, use it, or just feel strongly about some aspect of it.

If you do not have access to the internet, you can still write to us: please address your letters to Ms Jane Verity, Renal NSF, Department of Health, Room 407 Wellington House, 133-155 Waterloo Road, London SE1 8UG.

 

Free Nursing Care to Nursing Homes, and Associated Equipment Provision

Since the implementation of the provisions for free nursing care in nursing homes in England, the Department of Health has become aware of concerns about the provision of:

  • Continence products

  • Community equipment (as defined in the Guide to Integrating Community Equipment Services March 2001, which includes pressure redistributing equipment and communication aids)

  • Wheelchairs

  • Nutritional support (PEG giving sets in particular)

According to the National Association of Equipment Providers (NAEP) many services have been reporting a rise in demand for the above products as a result of the assessments for free nursing care. Further information is available at www.doh.gov.uk/jointunit/freenursingcare.

 

Ward Housekeepers

Ward Housekeeper Workshops have been held in all Regions and have prompted a number of projects:

  • establishing the links between the Essence of Care benchmarking and housekeeping services

  • development of National Operational Standards

  • Joint working with Workforce Confederations to discuss the development of a training and career structure

  • Cross exposure with the hotel industry

  • Joint working with the changing workforce programme

Approximately 1000 delegates have attended one of the Regional Ward Housekeeping workshops held throughout the year. The attendees included nurses, domestics, caterers, patients, hotel services and estates. These workshops have been designed specifically to help inform Trusts about the flexibility of the role of the Housekeeper and the impact they may have when working with the ward teams for the benefit of patients.

A comprehensive Housekeeping Guide is shortly to be published on the NHS Estates Website www.nhsestates.co.uk/discussions. This guide includes a number of best practice examples from Trusts that already have Housekeepers working within their hospitals. As well as offering practical guidance for Trusts thinking about establishing a Housekeeping service the guide also contains advice for project managers with the responsibility for introducing Housekeepers into a Trust.

The NHS Estates Patient Environment Discussion Board is now available for all interested parties on the website. This discussion board has Ward Housekeeping as one of the discussion forums and encourages questions and ideas surrounding Housekeeper issues to be shared easily.

A further 140 Trusts and PCTs have been given £50k each as funding to be used in developing Housekeeping services. These Trusts and PCTs either have some form of housekeeping service in operation or have robust plans to introduce the service.

A short film is being distributed to all Trust Chief Executives. It is hoped that this film will be used to inform Trusts boards and hospital personnel about the flexibility of the Housekeeper role. It may be useful as a first step in helping to answer initial questions and help ward teams to understand how the Housekeeper may compliment and assist ward teams in their delivery of services for the benefit of patients.

Nurse Directors will need to work closely with Facilities Managers and other to ensure that all options are examined to secure this important new form of support for ward nurses. Further information from: june.lancaster@doh.gsi.gov.uk

 

Essence of Care Update

Essence of Care was launched in February 2001 and provides a toolkit for local clinical governance activity aimed at 'getting the basics right'.

  • 20,000 hard copies of Essence of Care are now in circulation.

  • Regional co-ordinators are supporting implementation and can provide information about local facilitator preparation - see table below for contact details

  • The patient focused best practice statements from the Essence of Care are informing the monitoring of the quality of patient experience

Region Contact Contact Detail
Eastern Sandra Betterton sandra.betterton@doh.gsi.gov.uk
London Geraldine Walters geraldine.walters@doh.gsi.gov.uk
North West Mandie Sunderland mandie.sunderland@exch.bvh-tr.nwest.nhs.uk
Maria Sinfield maria.sinfield@doh.gsi.gov.uk
Northern and Yorkshire Dave Thompson david.x.thompson@doh.gsi.gov.uk
South East Liz Hall Elizabeth.Hall@swest.nhs.uk
Phil Boulter Phil.boulter@surreyoaklands.nhs.uk
South West Ben Thomas ben.thomas@sompar.nhs.uk
Trent Ken Shaw Ken.shaw@doh.gsi.gov.uk
West Midlands Jo Richmond jo.richmond@wh-tr.wmids.nhs.uk

In the next six months:

  • National meetings are to be held monthly with the co-ordinators from the 8 regions

  • Guidance is to be provided on the possible use of Essence of Care in Patient Advocacy Liaison Service and Patient Forum activity

  • A database and chat room for facilitators is to be launched to support the exchange of experiences and examples of good practice in the establishment of Essence of Care activity

  • The need to develop further benchmarks in essential aspects of care will be reviewed

Further copies are available: www.doh.gov.uk/essenceofcare
Further information: Judith Ellis, Nursing Officer (Quality), Department of Health, Room 4W42 Quarry House, Quarry Hill, Leeds, LS2 7UE ( 01132 545265) ( Judith.Ellis@doh.gsi.gov.uk)

 

School Nurse and Health Visitor Development Programme

The Health Visitor and School Nurse Development Programme is a three year programme to develop family-centred public health roles for health visitors and child-centred public health roles for school nurses. Innovations arising from the programme can be accessed at www.innovate.org.uk.

The school nurse practice development resource pack and health visitor practice development resource pack were launched at the recent CPHVA Conference - this new resource pack contains:

  • information about the family-centred and child-centred public health roles

  • summaries of principles of public health practice

  • suggestions for activities to help you work in new ways

These are also available at www.innovate.org.uk until December 2001 and after that at www.innovate.hda-online.org.uk (when the website moves to its new home at the Health Development Agency). Further copies are available from the NHS Response Line: Tel: 08701 555 455 Fax: 01623 724524, email: doh@prolog.uk.com

 

Office of Science and Technology Researchers Website

The Office of Science and Technology has launched a new interactive website for researchers based in Industry, universities, hospitals and other research organisations - www.researchersforum.gov.uk

The purpose of the Forum is to allow researchers in all walks of life to take part in online discussions on a research topic of their choice. For example, they could:

  • seek solutions and advice on managing collaborative projects

  • post information about new research opportunities and calls for proposals

  • make new contacts and seek potential partners

  • leave business details in the biography section

The site is to some extent experimental and reflects the Government's drive for greater use of e-business.

For more information about the site contact Tim Watts, Office of Science and Technology
email: forumadministrator@dti.gsi.gov.uk

 

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