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Medical directors' bulletin
June 2003, Issue 22

Welcome to the latest e-bulletin for medical directors. It aims to provide a practical summary of NHS developments, with access points for further information. Please tell us of any improvements you’d like to see.

Please send feedback to jeffrey.graham@doh.gsi.gov.uk

Problems accessing information

CONTENTS

    Take action

  1. NHS design champions
  2. Improving Working Lives champion for doctors
  3. Recent news

  4. Hepatitis B immunisation of short term foster carers
  5. Consent guidelines
  6. Improving rewards for NHS consultants
  7. Counter fraud and security management
  8. Monitoring cancer waiting times
  9. Approval of nurse, midwife and health visitor consultant posts
  10. Leadership training database
  11. NHS complaints reform
  12. CHD progress report
  13. 3M Capital Hip Care Programme
  14. NHS decontamination road shows
  15. Care Group Workforce Team (CGWT) newsletter
  16. Unqualified doctors on PCT supplementary lists
  17. Modern matrons – improving the patient experience
  18. Monitoring consultant growth
  19. The safety alert broadcast system
  20. Hib vaccine
  21. Patients’ forums
  22. Postgraduate medical training education and training board
  23. Tonsil audit
  24. Press releases
  25. National standards and guidance

  26. Flexible careers and international recruitment
  27. Raising performance standards
  28. Consultants Advisory Appointment Committees
  29. Expanding the range of services in primary care
  30. Safety notices

  31. Hazard notice
  32. Medical device alerts
  33. Symposia

  34. Symposia to introduce licences to practise and revalidation

TAKE ACTION

NHS design champions

In November 2001 health secretary Alan Milburn requested that all trusts nominate a design champion to ensure that health care buildings provide high quality, patient-friendly environments.

Nominations are welcome from any trust that has not yet nominated a design champion.

NHS Estates, the Commission for Architecture and Built Environment (CABE) and the Prince's Foundation provide design champions with support including training events.

The next event for all design champions is in Manchester on 20 June 2003.

To register, nominate a design champion or for more information e-mail designchampions@doh.gsi.gov.uk
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Improving Working Lives champion for doctors

The Human Resources Directorate’s recruitment, retention and returners team is planning to appoint an Improving Working Lives champion for doctors.

This is a new role established by the Medical Royal Colleges in collaboration with, and funded by, the Department of Health.

The champion will work with the Medical Royal Colleges to raise the profile of the Improving Working Lives (IWL) initiative among doctors.

A full job description is below:

Title: Improving Working Lives champion for doctors

Organisation: The Royal Academy of England and Department of Health, hosted by The Royal College of Surgeons of England

Location: Flexible, office space provided at the Royal College of Surgeons of England in London. The postholder must be prepared to travel throughout the UK on a regular basis.

Terms: One year fixed term appointment. Two to three days per week. Secondments welcomed. We take a flexible approach to employment and variations to the standard working pattern will be considered (e.g. home working, compressed hours).

Salary: Dependant upon experience.

For background, more information or to apply e-mail jclarke@rcseng.ac.uk or elizabeth.eddy@doh.gsi.gov.uk

Closing Date is 13 June 2003.
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RECENT NEWS

Hepatitis B immunisation of short-term foster carers and their families

The Department of Health is distributing £750,000 to PCTs in 2003-2004 by resource and cash limit adjustments to facilitate, in collaboration with local authority social services departments, the hepatitis B immunisation of short-term foster carers.

Further details e-mail helen.christmas@doh.gsi.gov.uk
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Consent guidelines

Further reforms around the use of human organs and tissue are expected after a report on Cyril Isaacs, whose brain was given to a university without his family’s consent.

Chief medical officer Professor Sir Liam Donaldson said a new Human Tissue Bill would be put before Parliament as soon as parliamentary time allows.

Current post mortem and consent guidelines are at: www.doh.gov.uk/tissue/

The Isaacs Report is at www.doh.gov.uk/cmo/isaacsreport/
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Improving rewards for NHS consultants

The Department of Health’s director of human resources Andrew Foster sent a letter to all NHS chief executives, medical directors and human resource directors via a special bulletin on 17 April.

It confirmed the way forward on a new framework for improving incentives and rewards for NHS consultants and highlights the action now needed by NHS employing organisations.

The letter and final guidance on the new framework are at www.doh.gov.uk/consultantframework/
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Counter fraud and security management

The Counter Fraud and Security Management Service (CFSMS) replaced the NHS Counter Fraud Service on 1 April 2003.

The CFSMS is now responsible for all policy and operational matters relating to the prevention, detection and investigation of fraud and corruption, and the management of security in the NHS.

Details are at www.cfsms.nhs.uk
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Monitoring cancer waiting times

Chief executives are requested to ensure that the figures on cancer waiting times is inputted as required by dataset change notice (DSCN) 22/2002.

Until data on the cancer waiting times database (CWTdb) is robust and complete, the use of the quarterly monitoring of cancer waits (QMCW) returns will be continued and extended as detailed in DSCN 15/2003.

Further information is at www.nhsia.nhs.uk/dscn/pages/ or e-mail sian.gordon-brown@doh.gsi.gov.uk
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Approval of nurse, midwife and health visitor consultant posts

Health minister John Hutton announced at the Royal College of Nursing Congress on 30 April that he had asked the chief nursing officer Sarah Mullally to make arrangements to relax the approval process for new nurse, midwife and health visitor consultant posts.

He also asked for responsibility to be devolved to local organisations so that more nurse consultant posts can be approved.

Consequently, the April 2003 tranche of posts will be the last approved under the current system. In future, trusts that want to establish posts will be able to do so with the agreement of their local strategic health authority.

John Hutton’s speech is at www.doh.gov.uk/speeches/hutton-rcn-03.htm
Or e-mail rebecca.wallace@doh.gsi.gov.uk
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Leadership training database

A database where staff can search for courses to help them in their personal development is now available on the Internet.

Initially aimed at senior managers and clinicians in North East London, the database covers positions including: specialist registrar, consultant, senior nurses, allied health professional, senior manager, assistant director, director, chief executive, chair and board member.

The database has more than 100 courses and each has been matched against the NHS Leadership Centre's Leadership Qualities Framework.

Visit www.nelwdc.nhs.uk and click on educational support and then select leadership courses.

E-mail cheralee.morgan@nelwdc.nhs.uk
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NHS complaints reform - making things right

The Department of Health has published NHS Complaints Reform - Making Things Right.

The document builds on existing procedure and sets out proposals to improve complaints management.

It is at www.doh.gov.uk/complaints/reform.htm

Because of the need for primary legislation to implement elements of the programme, comprehensive reform of the NHS complaints' procedure will not take place before April 2004.

In the meantime, the current procedure will continue to operate, supported by new initiatives designed to bring about improvements. For more information e-mail carolyn.heaney@doh.gsi.gov.uk
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CHD progress report

A Multidisciplinary Challenge: Improving services for people with coronary heart disease is now at www.modern.nhs.uk/chd/ by clicking on what's new.
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3M Capital Hip Care Programme

From 1 October 2003 the 3M Capital Hip Care Programme will close. All future treatment of patients with a capital hip implant will be through the NHS in the normal way.

Guidance is at www.doh.gov.uk/capitalhipcare/index.htm or e-mail Paul.Woods@doh.gsi.gov.uk

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NHS decontamination road shows

Following the road shows held in Spring 2001, a second series of one-day conferences are planned for July 2003 to discuss the Department of Health’s plans for improving decontamination.

Details are at www.doh.gov.uk/cebulletin/decontamination.htm
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Care Group Workforce Team (CGWT) newsletter

The Department of Health CGWT has issued the first edition of its quarterly newsletter.

It aims to make the reader aware of key issues, knowledge and information in relation to CGWTs and strengthen communication links within the group and associated networks.

The newsletter is at www.doh.gov.uk/cgwt/newsletter.htm or e-mail sophie.hughes@doh.gsi.gov.uk
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Unqualified doctors on PCT supplementary lists

It is illegal for a doctor to deputise for a GP without being vocationally trained, unless they are exempted from training or have an acquired right.

Reports suggest that a number of doctors have been admitted to supplementary lists without providing such evidence and engaged by deputising agencies.

PCTs are asked to take urgent action to review the content of supplementary lists.

Details are at www.doh.gov.uk/pclists/unqualified-doctors.htm or e-mail chris.walker@doh.gsi.gov.uk
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Modern matrons – improving the patient experience

A letter Modern matrons: improving the patient experience, written by chief nursing officer Sarah Mullally is at www.doh.gov.uk/modernmatrons/improving-letter-may03.htm

The document Modern matrons: improving the patient experience is at www.doh.gov.uk/modernmatrons/improvingthepatientsexperience.htm

The modern matron web site is at www.doh.gov.uk/modernmatrons/ or e-mail Pam Marshall at cno-bulletin@doh.gsi.gov.uk
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Monitoring of consultant growth

Achieving the Priorities and Planning Framework (PPF) workforce targets is a top priority.

To help monitor and facilitate growth, the Department of Health has developed a new system to record all consultant vacancies and progress in filling them. From 19 May 2003, NHS trusts will be asked to enter and update details of all consultant posts onto a web site. This will replace the previous quarterly collection undertaken for the workforce monitoring database.

The guidance is at www.doh.gov.uk/workforcemonitoring/index.htm or e-mail guy.cross@doh.gsi.gov.uk
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The safety alert broadcast system

A new electronic system is being developed to improve distribution and provide feedback on NHS compliance with safety notices. This information will be available to the NHS and to the public via the Internet.

Details are at www.doh.gov.uk/safetyalert/index.htm or e-mail joanne.willows@doh.gsi.gov.uk
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Hib vaccine

GPs in England will receive item-of-service fees for additional doses of Hib vaccine. PCTs should support practices unable to take part in the catch up campaign.

Details are at www.doh.gov.uk/pricare/fees-amend-hibcampaign.htm
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Patients' forums

Consultation on the draft regulations will begin on the 21 May 2003. A consultation document and accompanying draft regulations will be available at: www.doh.gov.uk/involvingpatients/
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Postgraduate medical training education and training board

The NHS Appointments Commission, on behalf of the Secretary of State for Health, is looking for candidates (both medical and lay) for the new board. Details are at www.doh.gov.uk/medicaltrainingintheuk
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Tonsil audit

The National Prospective Tonsillectomy Audit begins 7 July. Details and guidance is at www.tonsil-audit.org
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Press releases

All Department of Health press releases are published on the Internet at www.info.doh.gov.uk/doh/intpress.nsf/Last7?OpenView

Issues that may be of interest include:

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NATIONAL STANDARDS AND GUIDANCE

Flexible careers and international recruitment

The letter at the end of this bulletin was sent from the Department of Health’s director of human resources Andrew Foster to all strategic heath authority chief executives on 15 April 2003.

Sir Nigel Crisp’s letter of 24 February 2003 following up the Top Team meeting of 13 February, promised guidance on the retention of consultants beyond retirement and on the support and mentoring of overseas doctors. With apologies for the considerable delay, this guidance is outlined at the end of this bulletin.

Full text of letter

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Raising performance standards

The Department of Health published Raising Standards – improving performance in the NHS on 6 May 2003.

The document sets out the support available to individual trusts and PCTs to help them reach high standards of performance.

Each trust and PCT will be expected to agree a programme of targeted support with its strategic health authority by autumn 2003.

As part of this process acute and specialist trusts will be expected to set a local timetable for achieving NHS Foundation Trust status.

A total of £200 million will be available to support improvement programmes in trusts and PCTs between 2004-2005 and 2007-2008.

The document is at www.doh.gov.uk/raisingstandardsnhs/ or e-mail tim.baxter@doh.gsi.gov.uk
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Consultants Advisory Appointment Committees

A list of frequently asked questions on Consultants Advisory Appointment Committees is now at www.doh.gov.uk/appointmentprocedures/consultant-committees-faq.htm or e-mail enquiry-box@doh.gsi.gov.uk
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Expanding the range of services in primary care

New guidance was published on 24 April to provide PCTs with advice on how to develop a wider range of services in primary care.

The guidance includes a framework for nurses with special interests (NwSIs) and guidelines for GPs with special interests (GPwSIs) in a range of clinical specialities including sexual health, epilepsy, dermatology and respiratory disease. These follow on from the framework for GPwSIs and speciality guidelines published last year.

All the guidance is at www.doh.gov.uk/pricare/gp-specialinterests/

The National Primary and Care Trust Development Programme (NatPaCT), part of the NHS Modernisation Agency, has been instrumental in the special interests programme.

NatPaCT’s Step-by-Step Guide to Setting up a General Practitioner with a Special Interest Service, and further information on establishing a special interest service is at www.gpwsi.org/stepbystep/index.htm
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SAFETY NOTICES

Hazard notice

NHS Estates hazard notice (2003)04 – Drugs refrigerator (Electrolux MR60) – ammonia leak risk.

Details are at www.nhsestates.gov.uk/healthcare_eng_science/index.asp and then click on safety and hazard notices
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Medical device alerts

MDA/2003/010 - infra-red ear thermometer - home use
MDA/2003/011 - blood glucose meter test strips: Roche Accu-Chek Advantage II
MDA/2003/012 - all biphasic defibrillators (all manufacturers)
MDA/2003/013 - "Infinity" pressure relieving wheelchair seat cushions. Manufactured by Invacare Limited.

Further information is at www.mhra.gov.uk
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SYMPOSIA

Symposia to introduce licences to practise and revalidation

There are still places available in a series of symposia being held around the country in June to introduce the new system of a licence to practise backed by periodic revalidation being introduced by the General Medical Council (GMC). All doctors received information about the new system in April.

These symposia provide an opportunity for the GMC to talk about the changes and for you to ask questions.

The symposia are open to all doctors. A training pack will be provided to delegates at the end of each meeting.

The symposia are at the following: 5 June, Westlain House, University of Brighton, 9 June, Carnatic House, University of Liverpool, 16 June, 2 West Building, University of Bath, 18 June, Medical School, University of Newcastle upon Tyne, 19 June, Middleton Hall, University of Hull, 26 June, Roots Social Building, Warwick. Meetings start at 7.30pm with a buffet supper from 6pm.

Doctors can register online at: www.revalidationuk.info or contact Zoe Wurzal: zoe.wurzal@avenuehkm.com, or call 020 8747 4439 or Tessa Nicholson: tessa.nicholson@avenuehkm.com, or call 020 8747 4467.

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Flexible careers and international recruitment: full text of letter

1. Flexible Retirement

Extending the contribution of staff pre-and post retirement is an essential part of a trust strategy to tackle vacancies and expand the workforce. Trust chief executives should review the retirement plans of medical staff nearing or over 55 and options for continued employment after their intended retirement, including part-time or job-share arrangements. It is particularly important to offer flexible retirement options to doctors over 60 to maximise their continued contribution. Where re-employment is offered on a part-time basis, salaries should be agreed locally with pro-rata payment of distinction awards where appropriate. Re-employment following retirement is subject to the usual rules governing medical appointments.

Within the rules of the NHS pension scheme there are a range of alternatives available for people approaching retirement. Simply stopping work and starting to draw a pension is not the only option.

Available options are:-

  • Winding down
    As an alternative to retiring, staff can wind down by arranging to work fewer days or hours. Pension entitlement continues to build up and because NHS pensions for part-timers are based on their whole-time equivalent salary, winding down rather than retiring should not reduce the eventual pension.
  • Stepping down
    Stepping down to a less demanding job on lower pay provides an option to reduce pressures and responsibility whilst still making good use of skills and experience. Provided this is arranged formally with the employer, the NHS pension earned before stepping down is frozen. A second pension then starts to build up based on the stepped down pay. At final retirement both pensions become payable. The frozen pension is kept updated with cost-of-living increases each year.
  • Retire and come back
    Retired staff can continue to work after they have taken their NHS pension. If they are over 60 the amount earned has no effect on their NHS pension income. The only constraint is that they do not work more than 16 hours a week in the first month of retirement. This break is required to ensure that people do not take their pension before they are actually retiring – otherwise everyone would be able to take their pension at 60 and continue working with salary plus pension. This would be expensive for the pension scheme and outside Inland Revenue rules. Once an NHS pension is in payment there is no further build up of pension.
  • Working when needed
    Working after retirement can follow many different patterns. Some opt to work part-time, some want to work more flexibly, as and when they are available or to be called in to cover times of peak activity, over the winter or to cover absences. Trusts are encouraged to offer flexible arrangements that meet the needs of both the individual and the service. NHS Professionals will increasingly provide more flexible options for recently retired staff, including doctors. Providing staff are over 60 there are no NHS pension penalties.

The NHS Pensions Agency has established a special helpline to handle pension queries about flexible retirement for hospital doctors on 01253 774440. The line is open to doctors and managers to check retirement plans and their impact on individual cases.

2. Flexible Careers Scheme for doctors

The Flexible Careers Scheme (FCS) was developed in conjunction with the British Medical Association as part of the Improving Working Lives (IWL) initiative. It provides centrally funded opportunities for doctors who want to work up to 49 per cent of full-time.

FCS opportunities are available to doctors at all levels and stages in their careers. Because it offers central funding, the scheme supports employers who want to strengthen staffing levels through greater use of staff working flexibly.

The scheme is useful for a wide range of doctors, including:

  • Doctors who want to work less than 50 per cent of full-time. FCS offers an alternative to flexible training for doctors who want to work less than 50 per cent of full time. Time spent on the scheme can not be accredited for training because doctors will be working less than the statutory 50 per cent. However, with the approval of their postgraduate deans, specialist registrars on the scheme can keep their NTNs. Trusts that employ doctors in the training grades on FCS receive central funding to cover 100 per cent of their employment costs.
  • Doctors who want a career break or cannot work full-time, but wish to keep in touch with the profession. FCS supports the creation of part-time career grade posts, which will increase opportunities for more long-term or temporary part-time working.
  • Doctors retired or semi-retired from the NHS, or those nearing retirement, who wish to continue working but at a different pace.
  • Specialist registrars who trained flexibly and are now taking up their first consultant post but want to work up to a maximum of eight sessions.
  • Doctors currently not working who wish to return to practice and need a period of supervised work. FCS provides a clear re-entry pathway back into the NHS with fully funded refresher training, and the option to work full or part-time during this period. After completing refresher training there is the option to return to a part-time post supported by the FCS.

Trusts and other employers of career grade doctors on the FCS, receive central funding to cover 50 per cent of their employment costs in the first year, 25 per cent in the second year and 10 per cent in the third. During refresher training, 100 per cent of returners’ employment costs are funded centrally.

In each case the scheme can be adapted to different circumstances and will provide sufficient medical/clinical practice for revalidation purposes. The FCS is centrally administered by NHS Professionals. It is time limited at the outset, with the possibility of a later extension. Doctors on the scheme can work up to 50 per cent of full time, or up to eight sessions for flexibly trained specialist registrars taking up their first consultant post, and these hours can be calculated on an annual basis to enable more work to be carried out at one time (e.g. term time) and less at others (e.g. school holidays).

Other features of the scheme include:

  • doctors on the scheme are entitled to the same employment rights as other NHS colleagues including access to the NHS pension scheme
  • doctors are paid for sessional work according to their grade on entry to the scheme
  • doctors receive a fixed annual amount (currently £700) to cover professional expenses, including General Medical Council registration, professional indemnity, subscription to a professional journal and membership of a Royal College

3. Information regarding induction and mentoring

In 2002, the Department of Health issued International Recruitment of Consultants and General Practitioners for the NHS in England. This publication provides guidance to NHS employers on an infrastructure to support international recruitment.

A successful infrastructure to support medical international recruitment is an important aspect of clinical governance within all NHS organisations. The infrastructure should include:

  • a comprehensive and thorough induction programme which must focus on the needs of each clinical speciality, including adaptation to a new culture and an introduction to life in England
  • language assessment together with subsequent linguistic and communication skill support to ensure the doctor can successfully carry out the duties of the position to which she or he has been appointed
  • mentoring by a medical colleague, ideally from the same speciality or general practice. If this is not possible the mentor should be a senior colleague, preferably a clinical director
  • regular appraisal to ensure satisfactory clinical development and appropriate continuing professional development
  • pastoral support from an appropriate individual, usually a welfare officer from the human resources department
  • employers should encourage doctors and their families to join social and clinical networks, which are currently under development by the International Recruitment team of the Department of Health

In addition, we have developed the following package to boost the recruitment of consultants, giving more support to trusts.

Contracting external consultants to support trusts manage the international recruitment process.
We currently contract with two first-class recruitment/relocation specialists – TMP and Phoenix ARC – to provide recruitment and relocation support to the International Fellowship Programme. We are working with them to develop a new package for non-fellowship recruitment to reduce the administrative burden on trusts. This will be centrally funded. The principles of the extra support have already been agreed and these were publicised at the Job Fair in York on 26 February.

4. Extra support for trusts who wish to recruit consultants through the international recruitment campaign

Recruiting consultants from abroad is a complicated and lengthy process. The Department of Health has been working with TMP Worldwide to assist doctors through the first part of the process – obtaining specialist registration and identifying suitable vacancies that they may wish to apply for.

To assist trusts and doctors through the remainder of the recruitment process, the Department of Health is working with TMP Worldwide and Phoenix ARC, the relocation company that currently supports the International Fellowship Scheme, to provide an enhanced service. This service will be funded by the department and aims to reduce the administrative burden on trusts recruiting consultants.

The package that is being developed will offer the following support to trusts:

  • we will arrange informal visits with the trusts and interested doctors, assisting with their travel arrangements and booking accommodation
  • help will be provided in arranging the Advisory Appointment Committees to ensure the availability of the panel members and the college representative
  • we will take up and chase references on behalf of the trust
  • there will be assistance in arranging occupational health assessments to ensure that doctor’s are assessed by the trust’s representative and any tests undertaken whilst the doctor is in the UK for interview
  • assistance in applying for work permits on behalf of trusts will be available.
  • we will undertake police checks in the doctor’s home country on behalf of the trusts

And the following support to doctors:

  • the organisation of a pre-arrival consultation to discuss the move with the doctor and his/her family, allay any concerns they may have, and discuss their requirements, prior to their arrival in the UK
  • there will be assistance with arranging the transportation of personal effects to the UK, from the doctor’s home country
  • we will provide an accompanied home search for the doctor and family to identify a suitable property to rent or buy, matching their requirements and the location of their new post
  • a school search, which provides details of relevant schooling in the new location, matching the needs of any school age children within the family will be available
  • a partner/spouse support programme is provided which will assist the doctor’s partner in finding a job in the UK
  • arrival assistance will be offered for consultants and their families, which includes a check-in to their rented property (if applicable), a detailed area guide covering the facilities in their new area, and assistance with opening bank accounts, and connecting the relevant utilities at their new home
  • there will be on-going assistance for the doctor and their family for 12 months after their move, to assist in answering any questions they may have or help to resolve any problems that may occur with their new home

This package is in the final stages of development and will be available soon.

If you are interested in utilising this service to help you to recruit any of the doctors you meet at the Job Fair, please contact Jahna Sullivan at TMP Worldwide on 020 7406 5866 or jahna.sullivan@tmp.com or Andrew Hopgood at Phoenix Arc on 01256 817 888 or e-mail andrew.hopgood@phoenixarc.com

What else are we doing to help you?

We are developing new software which will allow trusts and AACs to download doctors’ CVs via the website to reduce both time and the amount of paperwork/copying.

Yours sincerely,
Andrew Foster
Director of Human Resources
Department of Health

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copyright: © | published:3 June 2003